Privacy Policy

Website Disclaimer

Last updated: 05.09.2026

The information provided on the Ballard Stays, Operated by Ballard Homes South Limited, website is for general information purposes only. While we make every effort to ensure that the information on this website is accurate and up to date, we do not guarantee that it is complete, accurate or free from errors or omissions.

Holiday Let Management

Any information provided about our holiday let management services, pricing, potential bookings, occupancy, income or property performance is for guidance only and should not be taken as a guarantee of future results.

The performance of a holiday let can be affected by a number of factors outside of our control, including demand, seasonality, local events, competition, market conditions, guest behaviour and changes to booking platform policies.

We will always aim to maximise your property's booking potential and income, but we cannot guarantee a particular level of bookings, occupancy or revenue.

Property Information

Information, photographs, descriptions and other content relating to properties managed by us are provided for illustrative and marketing purposes. We make reasonable efforts to ensure property information is accurate, but details may change from time to time.

Property owners are responsible for ensuring that information they provide to us about their property is accurate and complete.

Third-Party Platforms

We may use third-party booking platforms, including Airbnb and other online travel agencies, to advertise and manage properties.

These platforms are independent businesses and are subject to their own terms, conditions, policies and fees. We have no control over their systems, availability, policies or decisions and cannot accept responsibility for issues caused by third-party platforms.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and information only.

We do not control or accept responsibility for the content, security, availability or privacy practices of third-party websites.

No Professional Advice

Nothing on this website constitutes legal, financial, tax, investment or other professional advice. You should seek appropriate professional advice where necessary.

Limitation of Liability

To the extent permitted by law, Ballard Stays, Operated by Ballard Homes South Limited shall not be liable for any loss or damage arising from reliance on information contained on this website or from the use or unavailability of the website.

Nothing in this disclaimer excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Changes to This Disclaimer

We reserve the right to update or amend this Disclaimer from time to time. Any changes will be published on this page and will take effect from the date shown above.

Contact Us

If you have any questions about this Disclaimer or our services, please contact us:

Ballard Homes South Limited
Email: ballardhomes@outlook.com
Telephone: 07388025858
Address: Avondale, Ringwood Road, Sopley, BH23 7BE

Privacy Policy

Last updated: 05.09.2026

At Ballard Stays, Operated by Ballard Homes South Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or use our holiday let management services.

1. Who We Are

Ballard Stays, Operated by Ballard Homes South Limited is a holiday let management company based in Christchurch, Dorset, covering the New Forest, Bournemouth, Poole and surrounding areas.

For the purposes of UK data protection law, Ballard Stays, Operated by Ballard Homes South Limited is the data controller responsible for your personal information.

Contact: ballardhomes@outlook.com
Address: Avondale, Ringwood Road, Sopley, BH23 7BE

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Your name and contact details
Your email address and telephone number
Your property address and details about your property
Information provided when you enquire about our services
Booking and guest information where we manage your holiday let
Payment and invoicing information
Communications between you and us
Website usage information, including information collected through cookies

We only collect information that is reasonably necessary for us to provide our services and operate our business.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and communicate with you
Provide and manage our holiday let management services
Manage bookings and communicate with guests
Arrange cleaning, laundry, maintenance and other property services
Create and manage property listings on booking platforms
Process invoices and payments
Improve our services and the performance of your property
Keep appropriate business and financial records
Comply with our legal and regulatory obligations
Prevent or detect fraud, misuse or other unlawful activity

We will not use your personal information for purposes that are incompatible with those described above.

4. Sharing Your Information

Where necessary to provide our services, we may share relevant information with trusted third parties, such as:

Holiday booking platforms, including Airbnb and other platforms on which your property is listed
Cleaners, maintenance contractors and other property service providers
Payment providers and financial service providers
Website, IT and software providers
Professional advisers, where necessary
Government authorities or law enforcement where we are legally required to do so

We only share information where there is a legitimate reason to do so and, where appropriate, we take steps to ensure that third parties protect your information.

5. Legal Basis for Processing

Under UK data protection law, we need a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide services you have requested or to fulfil our agreement with you.
Legitimate interests – where processing is necessary for the reasonable running and development of our business and does not unfairly affect your rights.
Legal obligation – where we are required to process information to comply with the law.
Consent – where we have asked for your permission to use your information for a particular purpose.

Where we rely on consent, you can withdraw it at any time.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer where we have a legal, accounting or regulatory obligation to do so.

When information is no longer required, we will securely delete or dispose of it where appropriate.

8. Cookies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website and improve your experience.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can also control or disable cookies through your browser settings.

9. Your Rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Request your information in a portable format in certain circumstances
Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the details below.

Email: ballardhomes@outlook.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

10. Third-Party Websites

Our website and property listings may contain links to third-party websites, including booking platforms. We are not responsible for the privacy practices or content of these websites.

We recommend checking the privacy policies of any third-party websites you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.

Any updates will be posted on this page, with the date at the top showing when the policy was last updated.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Ballard Stays, Operated by Ballard Homes South Limited
Email: ballardhomes@outlook.com
Address: Avondale, Ringwood Road, Sopley, BH23 7BE
Telephone: 07388025858

Privacy Policy

Website Disclaimer

Website Disclaimer

Last updated: 05.09.2026

Holiday Let Management

Any information provided about our holiday let management services, pricing, potential bookings, occupancy, income or property performance is for guidance only and should not be taken as a guarantee of future results.

The performance of a holiday let can be affected by a number of factors outside of our control, including demand, seasonality, local events, competition, market conditions, guest behaviour and changes to booking platform policies.

We will always aim to maximise your property's booking potential and income, but we cannot guarantee a particular level of bookings, occupancy or revenue.

Property Information

Information, photographs, descriptions and other content relating to properties managed by us are provided for illustrative and marketing purposes. We make reasonable efforts to ensure property information is accurate, but details may change from time to time.

Property owners are responsible for ensuring that information they provide to us about their property is accurate and complete.

Third-Party Platforms

We may use third-party booking platforms, including Airbnb and other online travel agencies, to advertise and manage properties.

These platforms are independent businesses and are subject to their own terms, conditions, policies and fees. We have no control over their systems, availability, policies or decisions and cannot accept responsibility for issues caused by third-party platforms.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and information only.

We do not control or accept responsibility for the content, security, availability or privacy practices of third-party websites.

No Professional Advice

Nothing on this website constitutes legal, financial, tax, investment or other professional advice. You should seek appropriate professional advice where necessary.

Limitation of Liability

To the extent permitted by law, Ballard Stays, Operated by Ballard Homes South Limited shall not be liable for any loss or damage arising from reliance on information contained on this website or from the use or unavailability of the website.

Nothing in this disclaimer excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Changes to This Disclaimer

We reserve the right to update or amend this Disclaimer from time to time. Any changes will be published on this page and will take effect from the date shown above.

Contact Us

If you have any questions about this Disclaimer or our services, please contact us:

Ballard Homes South Limited Email: ballardhomes@outlook.com Telephone: 07388025858 Address: Avondale, Ringwood Road, Sopley, BH23 7BE

Privacy Policy

Privacy Policy

Last updated: 05.09.2026

1. Who We Are

Ballard Stays, Operated by Ballard Homes South Limited is a holiday let management company based in Christchurch, Dorset, covering the New Forest, Bournemouth, Poole and surrounding areas.

For the purposes of UK data protection law, Ballard Stays, Operated by Ballard Homes South Limited is the data controller responsible for your personal information.

Contact: ballardhomes@outlook.com Address: Avondale, Ringwood Road, Sopley, BH23 7BE

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Your name and contact details

Your email address and telephone number

Your property address and details about your property

Information provided when you enquire about our services

Booking and guest information where we manage your holiday let

Payment and invoicing information

Communications between you and us

Website usage information, including information collected through cookies

We only collect information that is reasonably necessary for us to provide our services and operate our business.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and communicate with you

Provide and manage our holiday let management services

Manage bookings and communicate with guests

Arrange cleaning, laundry, maintenance and other property services

Create and manage property listings on booking platforms

Process invoices and payments

Improve our services and the performance of your property

Keep appropriate business and financial records

Comply with our legal and regulatory obligations

Prevent or detect fraud, misuse or other unlawful activity

We will not use your personal information for purposes that are incompatible with those described above.

4. Sharing Your Information

Where necessary to provide our services, we may share relevant information with trusted third parties, such as:

Holiday booking platforms, including Airbnb and other platforms on which your property is listed

Cleaners, maintenance contractors and other property service providers

Payment providers and financial service providers

Website, IT and software providers

Professional advisers, where necessary

Government authorities or law enforcement where we are legally required to do so

We only share information where there is a legitimate reason to do so and, where appropriate, we take steps to ensure that third parties protect your information.

5. Legal Basis for Processing

Under UK data protection law, we need a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide services you have requested or to fulfil our agreement with you.

Legitimate interests – where processing is necessary for the reasonable running and development of our business and does not unfairly affect your rights.

Legal obligation – where we are required to process information to comply with the law.

Consent – where we have asked for your permission to use your information for a particular purpose.

Where we rely on consent, you can withdraw it at any time.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer where we have a legal, accounting or regulatory obligation to do so.

Ballard Homes South Limited
Email: ballardhomes@outlook.com
Telephone: 07388025858
Address: Avondale, Ringwood Road, Sopley, BH23 7BE

Contact: ballardhomes@outlook.com
Address: Avondale, Ringwood Road, Sopley, BH23 7BE

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Ballard Stays, Operated by Ballard Homes South Limited
Email: ballardhomes@outlook.com
Address: Avondale, Ringwood Road, Sopley, BH23 7BE
Telephone: 07388025858